frequently asked questions
feel free to reach out to us if you don't see your answer here.
email us at carrie@chickadeeco.com
we'd love to work with you on customizing a design for 24 or more shirts. if you're looking to brand a tee for your wellness business, charity event, studio, staff, etc., we'd love to print it for you!
please email or call carrie directly, understanding the entire process before getting the tshirts takes approximately 3-4 weeks.
yes. artwork & branding tee designs is a time commitment that we take great pride in. we'd love to meet with you & are happy to share our artwork design packages with you during a consultation.
for regular in-stock shop orders, we can usually turn your order around in 2-3 business days, plus shipping time.
we love that you're thinking about buying gifts for friends & family! please order in separate checkouts though if you've got multiple shipping addresses. we'll make sure that each order is shipped super special for your gift recipients. we can even write a special note to them, if you'd just put your message in the 'special instructions for seller' comment box at checkout.
even though chickadees can fly super-fast, right now we're not rushing single orders. unless, you live local in the south Nashville area.....please contact me directly to see if carrie can hand deliver your package asap! we'll make our best effort if feasible!
if you're needing a product that we offer in large quantity (+24), please contact carrie directly and she will do her best to look into a mad rush. note that additional charges will apply.
be sure to check your shipping options at checkout too. you can choose the fastest shipping possible ~ but will pay the fee that goes along with that.
we'll do our best to make you happy with your purchase! we carry very small inventories that sell out fairly quickly, so we ask that you try to be as accurate as possible with sizing before purchasing. for in-stock items we may be able to exchange for different sizes if available. this exchange option is currently offered to our local market customer base.
any exchanges that need to be done via courier will incur customer shipping charges. please email us directly for exchange options if necessary.
for consideration. we'd love to share our wellness apparel designs with your customers. we prefer a collaborative approach & would welcome a meeting to discuss possible branding, customization and/or suitable chickadee designs.
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