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FAQs


 1.  can i order any custom screen printed tees from chickadee co.?

we'd love to work with you on customizing a design for 12 or more shirts.  if you're looking to brand a tee for your business, charity event, club, etc., we'd love to print it for you!

please email or call me directly, understanding the entire process before getting the tshirts takes approximately 3-4 weeks. 

2.  do you charge for artwork/tee design creation?

yes.  artwork & branding tee designs is a time commitment that we take great pride in.  we'd love to meet with you & are happy to share our artwork design packages with you during a consultation.   

3.  how long before i get my online order?

for regular in-stock shop orders, we can usually turn your order around in 2-3 business days, plus shipping time. 

for any pre-sale order periods, we expect that you would get your order approximately 2 weeks after our ordering window.  

4.  can i split my order into several shipping addresses for gifts?

we love that you're thinking about buying gifts for friends & family!  please order in separate checkouts though if you've got multiple shipping addresses.  we'll make sure that each order is shipped super special for your gift recipients.  we can even write a special note to them, if you'd just put your message in the 'special instructions for seller' comment box at checkout.

5.  can i ship to Canada or other countries?

ooo....we're testing our shipments to Canada right now & hope to get you an answer on this asap!

6.  can chickadee co. rush any orders?

even though chickadees can fly super-fast, right now we're not rushing single orders.  unless, you live local in the south Nashville area.....please contact me directly to see if I can hand deliver your package asap!  i'll make my best effort if feasible!

if you're needing a product that we offer in large quantity (+12), please contact me directly and i will do my best to look into a mad rush.  note that additional charges will apply.

be sure to check your shipping options at checkout too.  you can choose the fastest shipping possible ~ but will pay the fee that goes along with that. 

7.  can i return an item from chickadee co.?

we'll do our best to make you happy with your purchase!  we carry very small inventories that sell out fairly quickly, so we ask that you try to be as accurate as possible with sizing before purchasing.  for in-stock items we may be able to exchange for different sizes if available.  this exchange option is currently offered to our farmers market customer base.

any exchanges that need to be done via courier will incur customer shipping charges.  please email us directly for exchange options if necessary.

8.  does chickadee co. sell wholesale to business & retail accounts?

for consideration.  we'd love to share our wellness apparel designs with your customers.  we prefer a collaborative approach & would welcome a meeting to discuss possible branding, customization and/or suitable chickadee designs. 

9.  what will chickadee co.'s next design collection look like & when will we hear? 

be sure to follow us on instagram & facebook to be the first to know what's coming up.  and don't forget to sign up for our email flutter newsletter too!