holiday spirit collection will be in the shop soon! stay tuned!

FAQs


1.  do you believe in yourself?

if the question is focused on me, i'd say yes.  if the question is focused on you, i'd say 'i believe in you!'  it doesn't mean there is never any doubt within us, but when you search deep down and learn to 'talk to yourself', you can usually rise your mindset up, over & above any doubt to then conquer & kick ass!

{just thought i'd raise you up right off the bat!} 

2.  can i order any custom screen printed tees from chickadee co.?

currently we do not offer full customization or personalized products.  however, we do sometimes offer a custom name & number option on the backs of our baseball mom tees & hoodies to sport your favorite fan at the ball field, which is only available during baseball season.

if you're interested in ordering a unique 'team' fan shirt & would like to order at least 12+, i'd be happy to discuss a 'fan club' offering for your group.  please email or call me directly, understanding the entire process before getting the tshirts takes approximately 3-4 weeks. 

 

3.  how long before i get my order?

for regular in-stock shop orders, we can usually turn your order around in 2-3 business days, plus shipping time. 

for pre-sale order periods, we expect that you would get your order approximately 2 weeks after our shop closing date.  however, if you have ordered any custom baseball tees, your order may be slightly delayed for custom printing time.   

4.  can i split my order into several shipping addresses for gifts?

we love that you're thinking about buying gifts for friends & family!  please order in separate checkouts though if you've got multiple shipping addresses.  we'll make sure that each order is shipped super special for your gift recipients.  we can even write a special note to them, if you make note of your message in the 'special instructions for seller' comment box at checkout.

5.  can i ship to Canada or other countries?

well, i'd certainly hand deliver it if I could ~ especially to Oh Canada.  i'm afraid we're going to wait on these international shipping options until we have a really clear idea on our business processes.  soon hope to though. 

6.  can chickadee co. rush any orders?

even though chickadees can fly super-fast, right now we're not rushing single orders.  unless, you live super local in the south Nashville area.....please contact me directly to see if I can hand deliver your package asap!  i'll make my best effort if feasible!

if you're needing a product that we offer in large quantity (+12), please contact me directly and i will do my best to look into a mad rush.  note that additional charges will apply. 

7.  can i return an item from chickadee co.?

due to chickadee co.'s short-run printing process, orders cannot be returned for refunds at this time.  we carry very small inventories that sell out fairly quickly, so we ask that you try to be as accurate as possible with sizing before purchasing.  for in-stock items we may be able to exchange for different sizes if available.  this exchange option is currently offered to our farmers market & local south Nashville customer base.

if we have pre-order tees available, we simply just don't carry any inventory in those to honor such returns.  please refer to our full return policy at the bottom of our home page.

8.  does chickadee co. offer any quantity discounts for teams or group purchases?

the more chickadee's out there the merrier the song!  absolutely we'll offer a discount on quantity orders of 12+ per individual design & shirt choice.  please contact me directly to discuss your team or group needs and we'll work together to get your chickadee's looking buff out there!

9.  what will chickadee co.'s next design collection look like & when will we hear?

i'm always 3 steps ahead of myself.  my 'lil black book of designs is just bursting out of the pages in hopes to go to print. 

be sure to follow us on instagram & facebook to be the first to know what's coming up.  and don't forget to sign up for our email flutter newsletter too!